Frequently Asked Questions

All residential and commercial locations in Unincorporated Clackamas County with an active alarm system are required by Ordinance to have an alarm permit.

Please complete the online registration form 

You may also contact the Clackamas County Sheriff's Office Alarm Program:

Monday - Friday 9am - 5pm PST

(888) 865-9770

Residential Permit Registration/Renewal Fee:  $20

Commercial Permit Registration/Renewal Fee:  $50

Senior (65yr+) Residential Registration/Renewal:  $0 (Residential Only; Primary Resident)

An Alarm user shall be subject to fines, depending on the number of false alarms within the permit year, based upon the following schedule:

Residential/Commercial False Alarm Fines:

Additional Fees:

The alarm ordinance can be found here: Chapter 8.07 Clackamas County Alarm Ordinance

The Clackamas County Alarm Ordinance defines a false alarm as "an alarm signal eliciting a response by emergency services when a situation requiring a response does not in fact exist."

The Clackamas County alarm ordinance (Chapter 8.07 of the Clackamas County Code) was enacted to help reduce the number of false alarms that the Clackamas County Sheriff's Office receives. Sheriff's deputies are dispatched to all alarms and unfounded false alarms create a burden on resources. With the increasing county population and only a limited number of deputies, it is important that the resources of the Sheriff's Office be allocated to their best use.

Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user:  Clackamas County Sheriff's Alarm Program

APPEALING A FALSE ALARM RESPONSE CHARGE

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company call logs, etc.)

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within thirty (30) calendar days of the notice imposing the charge. 

Clackamas County Alarm Program

PO Box 6112

Concord, CA 94524

Alarm Permits are not transferable and are distinctly held by an identified Alarm User. 

Please contact us via email and let us know the date alarm service was cancelled and with which alarm company.